FAQ

Prior to deregulation, both electricity and natural gas were provided by local utilities or regional monopolies that controlled both the power generation and distribution channels for delivery. Over the last several years, however, a number of states changed the regulations in the energy industry in order to create an atmosphere of competition among energy providers and drive down prices for consumers. Simply, deregulation breaks up a company*s monopoly over energy by separating the supply of energy from the delivery of energy to the local utility company (LDC) and its consumers. This separation of supply and services allows for the creation of more competition and allows private companies to find cheaper energy sources than what your local utility company can provide.

Thanks to deregulation, you can choose who supplies your energy. When you enter into a contract with an ESCO to supply your energy, the ESCO then coordinates with your local utility company to deliver that energy to your business or home. The local utility company will continue to read the meter, for example, and maintain all service obligations.

What are SJ Energy Partners days and hours when a customer can reach customer service?  

Monday – Friday  9am to 5pm

Can I give you a verbal approval to switch my gas and/or electric energy account to SJ Energy?

No. One of our energy consultants would need to ask you some qualifying questions. And if we determined we could provide you with an energy plan that could save you money then we send you a contract. You would need to send a signed copy to us in order for us to make the switch.

ENERGY CONSERVATION TIPS

Did you know that by replacing a central forced air-furnace that is 15+ years old with a new energy-efficient model, you could save up to 20% on heating costs?

Save up to 10 to 20% on heating costs by lowering your furnace thermostat by 3 to 5 degrees.


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